We can design and implement powerful Customer Relationship Management (CRM) systems that go beyond just tracking and organizing your valuable contacts, or we can install a robust SugarCRM instance that will improve how you acquire new customers and service your existing ones. We believe that your CRM system is one of the most critical and required sales and marketing requirements in doing business today.
We can customize your CRM system to provide:
- 360° view of customer data and interactions with complete visibility into all financial transactions.
- Integration of all relevant information needed to service and up-sell existing customers.
- Automated view of entire customer lifecycle, from "suspect" to buying "customer".
- Seamless customer integration to existing order management and accounting systems.
- Automated up-sell and cross-sell capabilities, helping your salespeople sell more effectively.
- Partner relationship management—your partners become an extension of your sales team.
- Social and e-mail marketing including comprehensive tracking, posting and reporting.
- More accurate and detailed pipeline forecasts and real-time custom management reports.