Our Services

We can design and implement powerful Customer Relationship Management (CRM) systems that go beyond just tracking and organizing your valuable contacts, or we can install a robust SugarCRM instance that will improve how you acquire new customers and service your existing ones. We believe that your CRM system is one of the most critical and required sales and marketing requirements in doing business today.

We can customize your CRM system to provide:

  • 360° view of customer data and interactions with complete visibility into all financial transactions.
  • Integration of all relevant information needed to service and up-sell existing customers.
  • Automated view of entire customer lifecycle, from "suspect" to buying "customer".
  • Seamless customer integration to existing order management and accounting systems.
  • Automated up-sell and cross-sell capabilities, helping your salespeople sell more effectively.
  • Partner relationship management—your partners become an extension of your sales team.
  • Social and e-mail marketing including comprehensive tracking, posting and reporting.
  • More accurate and detailed pipeline forecasts and real-time custom management reports.

What We Provide

  • Complete Turn-Key Deployment and Configuration.
  • Evaluation and Needs Assessment of your organization
  • Installation of a CRM design that bests suits your business
  • Customization and personalization of fields and layouts
  • Training Tailored for specific users and administrators
  • Ongoing 24/7 telephone and instant eMeeting support
  • Pro-active, deadline based project support for marketing objectives
  • Task specific analysis of sales performance and adoption to CRM
  • Post-installation analysis and ongoing maintenance

Want to Start Using Sugar?

The Start-up Package for Only $1,295
  • Two Sugar OnDemand Licenses
  • Assessment of Business Needs
  • Custom Configuration
  • Two Remote Training Sessions
  • Optional Sales & Marketing Tools
Learn more

Already a Sugar User?

Enhancement Packages Start at $1495
  • FREE Complete Need Assessment
  • Improve Your Adoption
  • Personalization & Customization
  • Add Modules to Enhance Functionality
  • 15 hours of Training and Support
Learn more

Contact Us

SugarPros
181 2nd Ave., Suite 460
San Mateo, CA 94401

Tel: 408.982.7244
Fax: 888.836.9824

Contact us

“SugarPros are smart, cost-effective and great to work with."

- Brad Millerbernd, CEO, Millerbernd Systems